Remote Desktop, or ARD
Remote Desktop, or ARD(www.apple.com/remotedesktop) - the must have remote management tool for MacOS X system/network administrators. You can think of it as VNC on steroids, crack, whtatever. If you have a bunch of macs to manage you can effortlessly copy items to them, install packages remotely, run unix commands on multiple machines and many more. Client machines can be organized in lists or dynamic (or smart) lists using different criteria such as network range, os version, amount of ram, etc. Administrators can send messages to remote clients and clients can request assistance from administrators. Apple charges around $300 for this one, but I can't stress enough how useful it is.
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